About Us
Expressworks provides drop-shipping services for individual importers and pharmaceutical import brokerage services for Japanese medical institutions.
We are confident in the quality of our services and cost performance.
As a personal import agent, we provide dropshipping services to people dealing with overseas pharmaceuticals, supplements, and healthcare products in general.
As a medical professional, we provide pharmaceutical import intermediary services to those who are interested in handling foreign pharmaceuticals, supplements, and healthcare products in general in Japan.
Our Distinction
Complete Logistics System
The procedures involved in importing and exporting are diverse and require extensive knowledge of customs clearance and trade control decrees.
We provide support in all aspects of import/export operations, including customs clearance and ship agency services, with our wealth of experience and expertise.
In addition, our complete logistics system is not limited to the preparation of import/export documents, but also includes the reduction of lead time until customs clearance and the management of procedural progress.
All money-related aspects, such as deposit balances received from customers and the amount spent, are systematized, and the logistics system in the warehouse is also managed and monitored by the system.
We provide our customers with peace of mind through accurate and speedy operations, as well as strict status and data management.
The types of customers range from "individuals," "corporations （such as individual pharmaceutical import agents）," "salons," and "medical institutions （such as clinics and hospitals）".
If a delivery error occurs due to negligence on our part or our warehouse's part, we will guarantee the entire delivery.
Please rest assured that we will take full responsibility for any re-shipment costs.
High Quality Products and Service at Low Cost
We have established a local subsidiary in Hong Kong and a local subsidiary in Taiwan with full warehousing facilities as an alliance partner.
All local suppliers we purchase from are limited to those who have legitimate licenses.
In cooperation with our international lawyers and the Ministry of Health (Ministry of Health, Labor and Welfare in Japan), we check and verify the official licenses held by local suppliers to ensure that no unauthorized products are mixed in our purchases.
We inspect the products even after they arrive at our warehouse in Taiwan, and strictly control the expiration dates in our system to ensure that we do not compromise on quality checks.
In order to meet the demands of our customers, we will realize the types of products and price plans that we propose according to the recent situation at low prices and high quality.
We can provide total services from exporting to Japan to packing, sorting, and other operations as well as local domestic delivery.
Safe and Secure Taiwan Shipping
All of the pharmaceutical logistics services we provide in the form of drop shipping are shipped from our warehouse in Taiwan.
By locating in Taiwan, which has been active in FTAs （Free Trade Agreements） in Asia, smooth trade can be facilitated.
Taiwan's market size - high productivity - transportation infrastructure - policy support - and cultural commonality are major advantages for logistics services.
The country has a long history of trade in goods, which makes it a flexible country.
Even with the rapid economic development and infrastructure improvements in neighboring countries, the region's position as an information and logistics hub will become even stronger.
We believe that Taiwan will continue to grow in importance for Japanese companies focusing on overseas business development.
Taiwan, which is less prone to political risks and is part of a strong logistics network, is positioned as an inevitable and important base for the pharmaceutical logistics business.
In Taiwan, we have established a business alliance with a local company that is well versed in logistics to Japan, and have built a sophisticated logistics system to undertake shipping operations.
We are confident that we can provide safe and secure logistics services to all customers who use our services.
Tight Security and Clean Warehouse
Our warehouses in Taiwan, where we have business partnerships, have achieved "strict security" and "clean warehouses" commensurate with pharmaceutical logistics.
Warehouses operating under unsanitary conditions are very dangerous.
Because medicines and supplements are directly consumed by the mouth, they must be handled delicately.
We strictly control the hygiene and working environment in our warehouses, always aiming to create an environment suitable for handling such delicate products as pharmaceuticals.
We are trying to avoid the impression that our website, sales talks, and other superficial aspects are all neatly dressed up, and that "the reality is different! We strive to avoid the impression that "the reality is different!
Thorough Management System by Japanese Manager in Residence
At the Taiwan warehouse with which we have a business partnership, management is strictly controlled by a system in which the person in charge of management is mainly a Japanese national.
We are thorough in every detail regarding hygiene, working environment, work rules, and security.
In addition to the management system in our warehouse, we are also particular about the packing method used to ship products to end-users to ensure that they are delivered clean and in pristine condition.
